Ascot Homes, specializing in the design and construction of distinctive affordable homes, hand crafted to be visibly superior.

Homeowner Warranty

For new homeowners who purchased their Ascot home after January 1st, 2023.
Please see instructions below on how to login to the New Homeowner Portal for the first time.


Ascot New Homeowner Portal

Follow the link below to visit our new Ascot Homeowner Portal. This portal allows all new homeowners to submit, track, and print any warranty claims online.

ECI | MarkSystems (ihmsweb.com)


HOW TO LOGIN TO THE HOMEOWNER PORTAL FOR THE FIRST TIME

Follow the link above and login using the username and password given to you in the new homeowner packet that was provided during closing.

If you cannot find this information, you can login using the information provided below.

Username: First Initial, Last Name
Password: 1234

Example:
John Doe
Username: JDoe
Password: 1234


HOW TO GET IN TOUCH WITH OUR WARRANTY TEAM

Hours:  Monday – Friday, 8:00 am – 5:00 pm
Phone:  (910) 688-7361
(910) 783-5879
Email:   warranty@ascotgrp.com